Salon and Spa Networking Lunch At Professional Beauty
Oct
21
12:15 PM12:15

Salon and Spa Networking Lunch At Professional Beauty

New for 2018, a dedicated forum where salon and spa professionals can discuss challenges and share solutions among like-minded colleagues and industry experts.

Salon and spa directors, as well as sole traders, are invited to join a networking lunch where they can discuss challenges and share solutions among like-minded professionals.

The lunch will run from 12:15 to 3:15pm on Sunday 21st October at Professional Beauty North, at Manchester Central, and participants are encouraged to submit topics and questions in advance. There will be a speed-networking session to give operators an opportunity to speak one on one with senior figures from key brands, with a champagne reception to finish. Attendees will also receive a goody bag featuring products from the event sponsors.

Attendees can ask anything they like to our experts but the discussions will be divided into individual tables focusing on the following topics and attendees can participate in two of the following discussions:

  1. Staff management – recruiting and retaining the best talent

  2. Retention marketing to improve customer loyalty

  3. Retailing – tried and true retail strategies to increase revenue

  4. Low cost competition – how to respond to cut-price rivals

  5. Operations and finance - mastering your P&L and boosting your profits

Each discussion will be hosted by an experienced salon and spa owner and industry expert and we already have some great names confirmed, including:

  • Stefania Rossi, salon owner and founder of recruitment platform Hidden Talent

  • Louise Caithness, founder and director, Zest Skin Spa

  • Fiona Fowley, director, Zen Lifestyle Bruntsfield 

  • Valerie Delforge, business strategist for the spa & beauty industry 

  • Susan Routledge, salon business consultant

  • Sara Shoemark, owner, Glow Beauty 

  • Becky Woodhouse, founder, Pure Spa & Beauty

  • Liz Holmes, founder and directorof Commercial Spa Strategies

AGENDA

12.15pm Arrival and welcome
12.45pm Round table lunch Session 1
1.30pm Round table lunch Session 2
2.15pm Speed dating with the brands
2.45pm Champagne reception 


BOOK YOUR TICKET

Tickets are £27.50 + VAT including lunch, Champagne reception and goody bag.

Book your ticket here and select the two discussions you would like to take part in, as well as any additional topic you would like to be discussed at the forum. If you have already registered for your free entry to the show, simply log back into your registration by entering your Registration Key/Badge Number and pressing 'next' until you reach the Networking Lunch page.

View Event →
Fall in love with retail sales and develop a retail culture in your business
May
20
10:30 AM10:30

Fall in love with retail sales and develop a retail culture in your business

Having started her career with powerful retail brands, managed large teams to success and currently delivering strong results with her clients as a business strategist, discover Valerie's keys to success and increase your revenue on a long-term success. 

Retail is a culture to nurture and a system to implement, in this session, discover the Retail 360° tool that will change your mindset and motivate your team for a long-term impact on your revenue. 

View Event →

5 strategies to increase revenue by defining your Unique Selling Point
Sep
20
8:00 PM20:00

5 strategies to increase revenue by defining your Unique Selling Point

Our founder Valerie Delforge will be sharing her tips when it comes to Marketing & branding, attracting new clients and generate loyalty.

Register for the next webinar on the 20th of September at 8pm...

You can listen to it on your own time but you must be registered!

Sign up HERE

#delforgeandco #valeriedelforge #amlistening

View Event →
Phorest Academy: 'Becoming An Exceptional Leader' w/ V.Delforge
Apr
11
2:00 PM14:00

Phorest Academy: 'Becoming An Exceptional Leader' w/ V.Delforge

For the final instalment of the Salon Manager Development Series, Valerie Delforge teaches you how to become an exceptional leader that inspires and motivates your team to new heights of success.
----
WEDNESDAY, APRIL 11th, 2018
Save your spot today > http://bit.ly/2nB3XNn
2:00 PM (UK&IRE TIME) or 9:00 AM (US EASTERN TIME)
----
In this webinar, you will go through:
- Ways to motivate your team to achieve targets and goals
- How to inspire staff to take ownership of their roles
- Strategies to become the leader you always dreamed of being

View Event →
Phorest Academy: 'Managing Difficult Staff' w/Valerie Delforge
Mar
6
12:00 PM12:00

Phorest Academy: 'Managing Difficult Staff' w/Valerie Delforge

Valerie Delforge is back with a webinar focusing on an issue salon owners and managers have all struggled with at some point: difficult staff! End the stress and headache for good!
----
TUESDAY, MARCH 6th, 2018
Save your spot today > http://bit.ly/2z2rFGb
12:00 PM (Noon - UK&IRE TIME) or 7:00 AM (US EASTERN TIME)
----
In this webinar, you will go through:
- Creating a plan to deal with difficult staff members
- Building the process to ensure that there are no critical staff issues
- Staff meetings 101

View Event →
It's all about the Retail 360 tool
Feb
26
2:00 PM14:00

It's all about the Retail 360 tool

“Retail 360° tool©”

How to motivate your team with retail and make them fall in love with retail sales. In this session, learn the Retail 360° tool© to increase your retail sales and have a successful 2018. From Management to Therapists, Merchandising to Marketing, discover the 6 keys to success.

View Event →
Professional Beauty
Feb
25
12:00 PM12:00

Professional Beauty

‘Keeping staff engaged' 

Recruitment and training are at the heart of your business to increase staff retention. In this session with Valerie Delforge, discover the 5 key focuses for 2018 to keep your staff engaged in your business. From tools and techniques in Staff Motivation to understanding how to lead your team to success, leave this workshop with a day to day plan of action.

View Event →
Phorest Academy: 'HR, Recruitment & Training' w/Valerie Delforge
Feb
5
2:00 PM14:00

Phorest Academy: 'HR, Recruitment & Training' w/Valerie Delforge

In this exclusive Salon Manager Development Series webinar, Valerie Delforge gets to the core of some of the most important, yet often overlooked areas in salon management: HR, Recruitment & Training.
----
MONDAY, FEBRUARY 5th, 2018
Save your spot today > http://bit.ly/2BFXyaB
2:00 PM (UK&IRE TIME) or 9:00 AM (US EASTERN TIME)
----
In this webinar, you will go through:
- Ensuring you hire the right team (the first time around)
- Crafting your training & HR process
- Managing Generation Z

View Event →
Webinar - Phorest Academy: 'How To Motivate Your Team' w/Valerie Delforge
Jan
15
7:00 AM07:00

Webinar - Phorest Academy: 'How To Motivate Your Team' w/Valerie Delforge

In this exclusive Salon Manager Development Series webinar, Valerie Delforge will train you to motivate your team to crush goals and drive more clients through your doors than ever before!
----
MONDAY, JANUARY 15th, 2017
Save your spot today > http://bit.ly/2yjXIFA
1:00 PM (UK&IRE TIME) or 8:00 AM (US EASTERN TIME)
----
In this webinar, you will go through:
- Successfully juggling your staff
- Creating Individual development plans for your team
- Getting through a challenging day, together... as a team

View Event →
Instagram Live - Am Listening
Jan
10
12:30 PM12:30

Instagram Live - Am Listening

Valerie Delforge will be live with Chris Brennan on Phorest Salon Software's Instagram, answering all your questions you might have on everything to do with the management of your team!
Simply join the Phorest Salon Instagram and ask your questions or send them to Valerie directly at valerie@delforge.co

View Event →