Perfecting your Customer Journey - 1 day

As business's we all want to increase our revenue. One way to achieve this is to create the perfect customer journey. This will not only it encourage customers to rebook but will also generate opportunities. A flawless customer journey is the the key to your success as a business and should always be analysed for improvement. 

This programme is for you if you are:

Spa

Beauty Salon

Hairdresser with Beauty

Clinic

Owner or Manager

 

And you are looking for:

Making the most of your clientele

Improve your customer journey

Understand how to engage and build your audience

Generate a winning follow up programme

 

Delforge + Co's training enables you to analyse where the improvements are needed to create a smooth customer journey and how much of a difference small details make. You will create a plan of action on how create opportunities in order to increase revenue.